FAQ

Frequently Asked Questions.

Are Hornstone products truly British made?

Yes, we can guarantee all Hornstone made products are made here in England, all materials are sourced from British Companies many of which have been established for years, Hornstone supports British Manufacturing by using suppliers based in the UK from largely established concerns to small sole trader craftsmen.

Can I see updates on my order?

On our Homepage you will see our order status page, enter your email and order number for an up to date current status of your order, this is updated daily.

Do I have to wait for items to be dispatched?

We make everything in-house, if you are customising your item then please allow 1-10 days for your item to be dispatched, we do try and hold stock of our popular ranges in standard form these may be dispatched within 1-2 days, any queries email us at admin@hornstone.co.uk.

Can I have a custom colour made?

Yes, about 55% of our customers request custom colours or modifications for their shooting goods, we also can place initials on your product. We make custom designs for clients worldwide from lining colour or just thread colour drop us a line we aim to please. admin@hornstone.co.uk  

Can I talk to someone about my order? 

Yes, you can contact us free on 0800 084 2810 Mon-Fri 09.30-16.30 hrs. Alternatively, email  admin@hornstone.co.uk